Membership Cancellation and Refund Policy

Ascent Integrative Medicine, PLLC
Office Contact: 832-598-5695

1. Membership Cancellation

Members may cancel their membership at any time by submitting a written cancellation request via email, by phone, or through our patient portal. Cancellations will take effect at the end of the current billing cycle. No additional membership fees will be charged after the cancellation is processed.

2. Refund Policy

All membership fees, once charged, are non-refundable. This includes any fees paid for telehealth consultations, medical assessments, or ongoing care provided as part of the membership.

Because membership payments cover access to professional healthcare services and provider time, refunds cannot be issued for membership dues or consultations that have already occurred or been rendered.

Please note: there are no returns on any products.

3. Future Billing

If a cancellation request is submitted before the next billing date, no further charges will occur. Any pending or scheduled appointments after cancellation may be billed separately if services are provided.

4. Exceptional Circumstances

In the rare event of billing errors or extenuating circumstances, refund requests may be reviewed on a case-by-case basis at the discretion of Ascent Integrative Medicine, PLLC.

Please note, consultation does not guarantee qualification or prescription management. Medications and treatment plans are based off licensed medical professional plan of care. For questions or to submit a cancellation request, please contact our office at 832-598-5695.